Legal

Privacy Policy

Effective Date: August 28, 2026

OKAYAE LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how OKAYAE LLC collects, uses, stores, and protects information when you visit our website, contact us, submit a form, schedule an appointment, or communicate with us by email, telephone, or text message.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

First and last name
Email address
Phone number
Business information
Information submitted through website forms
Appointment and scheduling information
Communications between you and OKAYAE LLC
Other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, pages visited, and general website activity.

How We Use Your Information

OKAYAE LLC may use your information to:

Respond to inquiries and requests
Provide information about our products or services
Schedule and manage appointments
Provide customer service
Send appointment confirmations and reminders
Send service-related notifications and updates
Follow up regarding inquiries or requested services
Send marketing or promotional communications when appropriate consent has been provided
Improve our website, services, and customer experience
Maintain business records
Comply with applicable legal and regulatory requirements

SMS and Text Messaging

If you provide your phone number and separately consent to receive SMS communications from OKAYAE LLC, we may send you text messages related to the specific communications you agreed to receive.

Messages may include:

Appointment confirmations
Appointment reminders
Scheduling communications
Customer service communications
Requested information
Service updates
Follow-up communications
Marketing or promotional messages when separately authorized

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP, call 203-461-2958, or email [email protected].

Consent to receive text messages is not a condition of purchasing any goods or services.

Mobile Information and SMS Consent

Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may use service providers when reasonably necessary to operate communications, customer service, scheduling, CRM, technology, or other business-support systems.

These providers may process information only as necessary to provide services on behalf of OKAYAE LLC.

SMS opt-in information and consent will not be sold or provided to third parties for their own marketing or promotional purposes.

Marketing Communications

Where permitted by law and when appropriate consent has been obtained, we may send marketing communications regarding our services, offers, promotions, or business updates.

You may unsubscribe from email marketing using the unsubscribe instructions included in those communications.

You may unsubscribe from SMS marketing by replying STOP.

How We Share Information

We do not sell your personal information.

We may disclose information to trusted service providers that help operate our business, website, communications, scheduling systems, customer service systems, CRM, payment systems, analytics, advertising, or related business functions.

We may also disclose information when required by law, regulation, legal process, or valid governmental request, or when reasonably necessary to protect the rights, property, security, or safety of OKAYAE LLC, our customers, or others.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising technologies, and similar technologies to understand website usage, improve performance, remember preferences, and support marketing activities.

You may configure your browser to reject or limit cookies.

Some website functionality may be affected if cookies are disabled.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal requirements.

Your Choices

Depending on your location and applicable law, you may have rights concerning your personal information, including requesting access, correction, or deletion of certain information.

To submit a privacy-related request:

Email: [email protected]
Phone: 203-461-2958

Third-Party Websites

Our website may contain links to third-party websites or services.

OKAYAE LLC is not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

OKAYAE LLC may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Contact Us

OKAYAE LLC

Email: [email protected]
Phone: 203-461-2958